Effective Date: June 1, 2025
Functional Solutions & Wellness Services, LLC(“we”) are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you use our services, including coaching, educational programs, and functional and nutritional medicine consultations and/or programs, whether online or in person.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Contact information (email address, phone number, mailing address)
- Date of birth
- Payment information
- Health history and health goals (if applicable)
b. Health and Medical Information
As part of our functional and nutritional medicine services, we may collect sensitive health information, including, but not limited to, symptoms, test results, medical history, supplements, and medications. This information is only collected with your consent and is handled with strict confidentiality.
c. Technical Information
- IP address
- Browser type
- Pages visited on our website
- Referring/exit pages
- Device information
d. Client Notes and Communications
We may keep records of sessions, emails, and messages for service quality and continuity of care.
2. How We Use Your Information
We use your information to:
- Provide coaching, educational, and health-related services
- Communicate with you about appointments, updates, and offerings
- Process payments
- Maintain records for legal and regulatory compliance
- Improve our services and website
- Send newsletters or promotional emails (you may opt-out at any time)
3. How We Share Your Information
We do not sell your information. We may share it only under these circumstances:
- With service providers who help us operate our business (e.g., payment processors, email, platforms)
- With your explicit consent, to coordinate care with other health professionals
- To comply with legal obligations or law enforcement requests
- In the case of a business transfer (e.g., sale or merger)
4. Data Security
We use administrative, technical, and physical safeguards to protect your personal and health information. While no system can be guaranteed to be 100% secure, we strive to protect your data from unauthorized access, disclosure, or misuse.
5. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
6. Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this policy from time to time. Updates will be posted on our website with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Functional Solutions & Wellness Services, LLC
6554 Florida Blvd. Ste 110, Mailbox #2077
Baton Rouge, La. 70806
